Responsibilities:

• Manage team and subordinates, monitor and achieve sales in growth and profit.
• Analyze sales trend and market demand, which is retail/corporate market, products or segmentations.
• Review branch territory and competitor in surrounding area to create strategic and action plan to be the market leader.
• Implement the action plan into achieving sales target, profit and cost control realisation monthly and annually.
• Maintain good relations with all customers in all bussiness segments.
• Respond accordingly to effectively handle complaints and offer good solutions to maintain client's satisfaction.

Requirements:

• Preferably having Bachelor's Degree in Hospitality/Tourism/Hotel Management or equivalent.
• Good in communication, negotiation and presentation skill, while having strong analytical and organization capabilities.
• Good understanding to handle daily branch operation and finding a potential corporate to be our corporate customers.
• Preferably having at least 3 years experience in Tour & Travel industries (both Operation and Sales sides) in the middle management level
• Holding ABACUS/GALILEO/AMADEUS airlines booking system certificate will be an advantage.
• Willing to work in shopping mall environment and to be placed in Dwidaya Branch : Malang.