About the role

As the General Manager, you will be responsible for overseeing the day-to-day operations of a premier resort in the stunning location of Bali. This full-time, on-site role is integral to ensuring the smooth running and profitability of the business, while upholding the highest standards of service and guest experience.

What you'll be doing

• Manage all aspects of hotel operations, including front desk, housekeeping, food and beverage, and maintenance
• Develop and implement strategic plans to drive revenue growth, optimise costs, and enhance the overall guest experience
• Oversee the recruitment, training, and management of a talented team of hospitality professionals
• Foster a positive and productive work culture that promotes employee engagement and development
• Monitor and analyse key performance indicators to identify areas for improvement and implement data-driven solutions
• Ensure compliance with all relevant laws, regulations, and brand standards
• Liaise with partners, suppliers, and local authorities to build strong relationships and achieve business objectives

What we're looking for

• Minimum of 2 years of experience in a General Manager or senior leadership role within the hospitality industry
• Proven track record of driving operational excellence, financial performance, and guest satisfaction
• Exceptional interpersonal and communication skills, with the ability to effectively manage a diverse team
• Strong problem-solving and decision-making abilities, with a focus on continuous improvement
• Thorough understanding of the local Bali market and the ability to adapt to the unique cultural and regulatory environment
• Proficient in using hospitality management software and data analysis tools
• Fluency in Bahasa Indonesia, with proficiency in English preferred