QUALIFICATIONS

• A bachelor's degree in computer science, information technology, or similar.
• Domicile Bali.
• Minimum 2 years of experience as an IT Staff.
• Exceptional ability to provide technical support and resolve queries.
• In-depth knowledge of computer hardware, software, and networks.
• Ability to determine IT needs and train end-users.
• Proficiency in IT helpdesk software.
• Experience in documenting processes and monitoring performance metrics.
• Advanced knowledge of database maintenance and system security.
• Ability to keep up with technical innovation and trends in IT support.
• Exceptional interpersonal and communication skills

RESPONSIBILITIES

• Install and configure softwares, application related to Designing (Sketchup, Revit, etc) and Project Management (Click up, Slack, etc.) even antivirus software.
• Ensure that computers, software, and applications are functioning properly.
• Ensure that user data is secure and cannot be accessed by unauthorized individuals.
• Repair damaged computers and tools related.
• Perform regular updates on operating systems and applications.
• Conduct data backups.
• Ensure that printers and scanners are operational.
• Set up or assemble networks and data cables.
• Handle viruses and malware.
• Provide technical support to internal and external parties of the company