IT Tech. Support Officers monitor and maintain the computer systems and networks of an organization. Enabling them to install and configure computer systems, diagnose faults in hardware and software, and provide solutions to technical problems and applications, either online or in person.

Job descriptions:

• Receive, prioritize, and resolve IT support requests from staff.
• Installation, maintenance, monitoring, and provide daily support both for hardware and software.
• Responsible for system and network security.
• Research & implement new processes or new technologies to improve IT infrastructure.
• Purchase the required IT goods.

Work Hour(s):

Monday - Friday

• Morning Shift: 7 A.M - 4 P.M
• Afternoon Shift: 11 A.M - 8 P.M
• Night Shift: 8 P.M - 5 A.M

Saturday

• Morning Shift: 7 A.M - 11 A.M
• Afternoon Shift: 11 A.M - 3 P.M
• Night Shift: 8 P.M - 12 A.M

Requirements:

• Maximum 30 years.
• Min. SMK, D3, or S1 majoring in computer science / other majors related to IT.
• Have a growth mindset.
• Proactive and innovative.
• Demonstrate honest and ethical values.
• COVID-19 fully vaccinated.
• Willing to work on a shift basis
• Willing to be placed in Jakarta.

Benefits:

• Get to know how to work with our soft skills training (growth mindset, creative thinking, communication, professionalism, motivation & initiative, honesty & integrity, and time management).
• Comfortable and family-friendly work environment.
• Room to grow based on performance and not seniority.
• International upper management team with open door policy