It's fun to work in a company where people truly BELIEVE in what they're doing!

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Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

At Traveloka, the Product Management role is at the heart of our company. We are the Southeast Asia’s leading travel platform revolutionizing human mobility with technology since our founding in 2012. Also, our B2B service is trusted by various leading travel players across the world for travel supply needs. Our mission for our B2B service is to fuel our partners’ growth by delivering an efficient travel supply chain, powered by our expertise in technology, robust travel supply and excellent partner support. 

With a focus on innovation and customer satisfaction, we aim to provide seamless integration and exceptional service to our partner networks, positioning ourselves as the preferred choice for B2B accommodations. By joining Traveloka, you will have the opportunity to contribute to this vision and shape the future of the travel and technology industry.

We are looking for a Senior Product Analyst who is passionate about driving innovation and helping to build a product that customers love! You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build, and roll-out the product that delivers the company’s vision and strategy. This role will be expected to independently handle multiple projects, work through large amounts of data, add structure to complex problem statements, and manage multiple stakeholders at the same time while ensuring quality deliverables.

Our product management team comes from diverse backgrounds, and you will have the opportunity to learn the best practices from various product managers. What matters most are strong problem-solving skills, communication skills, attention to detail, and willingness to learn and grow together with the team.

Responsibilities

Product Support:

• Assist the Product Manager in developing and executing strategies to enhance and expand our accommodation offerings.

• Conduct market research and gather user insights to identify emerging trends, customer preferences, and business opportunities.

• Collaborate with cross-functional teams to ensure a wide range of high-quality accommodations are available to our users.

Data Analysis and Insights:

• Utilize data analytics tools to extract actionable insights from user behavior, product usage, and other relevant data sources.

• Conduct in-depth analysis of key metrics, such as conversion rates, user engagement, and revenue, to identify areas for improvement.

• Monitor and track the performance of accommodations, including occupancy rates, pricing, and customer reviews, to make data-driven recommendations.

Product Development and Enhancement:

• Translate user feedback, market research, and data insights into product enhancements and new feature recommendations.

• Collaborate with engineering and design teams to transform requirements into clear product specifications and user stories.

Operational and Administrative Support

• Handle inquiries from stakeholders, such as market management and product development team regarding product-related issues.

• Gain understanding with relevant tools for problem checking, identification, and root cause investigation

• Understand and be able to troubleshoot the end-to-end product flow.

• Identify areas for improvement in internal processes to expedite the problem-solving process based on these findings

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Requirements

• Bachelor's degree in a relevant field (Business, Finance/Accounting, Data Science, Computer Science, STEM). A master's degree is a plus.

• 3 years or more of working experience at strategy or management consulting firms, multinational technology or manufacturing or O&G companies, multinational banks, or a credible and strong track record in building or growing a product

• Strong analytical skills with a passion for Proven experience in a product management or related role, preferably within the travel or hospitality industry.

• Proficiency in using data analytics tools and platforms to extract and interpret data.

• Excellent organizational and project management skills, with the ability to handle multiple tasks and prioritize effectively.

• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders.

• Detail-oriented, self-motivated, and able to thrive in a fast-paced and dynamic environment.

• Knowledge of the accommodation industry and customer booking preferences is a plus.

Join our team and play a key role in enhancing our product through data-driven insights. This is an excellent opportunity to develop your product management skills while making a significant impact in the travel industry. Apply now and be part of our dedicated and innovative team.

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!