About Grab and our workplace

Grab is Southeast Asia's leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Get to Know the Team

Working alongside the Geo Tech Family, Transport, Deliveries, and other tech families, the Product Operations is a lean team and will work closely with various cross-functional teams and stakeholders to drive strategic projects in Southeast Asia.

Get to Know the Role

As a Senior Product & Map Operations Specialist, you will be an integral member of the GEO tech family, working closely with product and engineering teams to improve map data and provide a seamless experience to our customers. This role involves managing and coordinating the daily operations of our mapping team, ensuring the timely delivery of high-quality maps, and driving regional mapping initiatives.

The Critical Tasks You Will Perform

• Manage the daily operations of the mapping team, ensuring high-quality map delivery to clients.
• Collaborate with team leads on data analysis and reporting to support mapping initiatives.
• Coordinate with vendors and monitor project progress to ensure timely and accurate completion.
• Assist team members with the mapping process, ensuring all aspects are completed efficiently and accurately.
• Adhere to Grab's confidentiality procedures and policies when collecting, storing, and sharing data.
• Work with cross-functional and relevant teams to drive regional mapping projects.
• Conduct training sessions locally and regionally, perform regular quality checks, and handle translation and transcription where applicable.
• Collect, monitor, and analyze large sets of geo data using proprietary software and internal tools.

The Essential Skills You Will Need

• Bachelor's Degree in Computer Science, IT, Geography, or equivalent.
• Knowledge of open data sources like OpenStreetMap is an advantage.
• Knowledge in QGIS, basic SQL, Python, and advanced Excel skills.
• 2-3 years experience in data processing, geospatial analysis, and automation processes in a fast-paced environment.
• Have at least 6 years of experience in project management, cross-department communication, and stakeholder management skills.
• Detail-oriented, metrics-driven, and understands how maps influence the product and customer experience.

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.

We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It's not a box-ticking exercise; it's who we are.