Service Support Specialist - SPX Express (Jakarta)

  • Hukum Hubungan Industri & Ketenagakerjaan
  • Jakarta Raya
  • 24-Aug-2024
  • Full time

Job description:

  • Supporting operation or business team on muffling internal or external (non-fraud) disruption as well as coordination to local authorities on a curative and/or preventive basis. 
  • Monitoring driver traffic accidents and supporting relevant teams on handling the accident impact. 
  • Maintaining relationships with related local authorities and community in order to grab the grass root issues

Requirement:

  • Having experience (>2 years) on handling hard complaints/customer dispute/driver issues with a proven track record
  • Strong skill on maintaining community and local authorities relationships
  • Good communication skills and integrity
  • Willing to be placement in Jakarta & willing to work mobile